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Frequently Asked Questions for the Universal Cash Remittance
back homeQ1. Who can receive the universal cash remittance NT$6,000?Those who meet one of the following criteria before October 31, 2023, are eligible to receive the universal cash payment of NT$6,000:
- An R.O.C. national with Taiwanese household registration.
- Personnel at government agencies at all levels stationed abroad who currently does not have household registration within Taiwan, and his or her spouse who is an R.O.C. national.
- A person who has received residency permit for Taiwan area but does not have household registration within Taiwan.
- A person of the Mainland China area who is a spouse to an R.O.C. national with Taiwanese household registration, and has obtained dependent residency or long-term residency in Taiwan.
- A foreigner who is a spouse to an R.O.C. national with Taiwanese household registration, and has obtained residency in Taiwan.
- A Hong Kong or Macau resident who is a spouse to an R.O.C. national and has obtained residency in Taiwan.
- In case the person of the Mainland China area, foreigner, or Hong Kong or Macau resident in the three preceding clauses becomes divorced or the death of his or her spouse, the individual is eligible if his or her resident permit has not yet expired.
- A person from Clause 3 through 7 who has obtained resident permit but has not set up household registration.
- A foreigner who has been granted permanent resident certificate for the Taiwan area.
An R.O.C. national born between October 1, 2023 and December 31, 2023 in Taiwan and has received a birth certificate, and whose birth mother or birth father meets one of the aforementioned criteria.Q2. What are some ways you can use to receive the cash remittance?- Remittance Registration: The principal or a proxy may register on the Universal Economic Result-sharing Cash remittance Website (https://6000.gov.tw) on cell phone, tablet PC, or desktop by filling out relevant personal information including his or her national ID number or resident permit number, financial institution account number. The cash will be paid to the account after registration.
- ATM Cash Withdrawal: The principal or a proxy may use an ATM card from any of Taiwan's financial institutions at an ATM machine of one of the designated financial institutions for withdrawal. The designated financial institutions include: Bank Of Taiwan, Land Bank of Taiwan, Taiwan Cooperative Bank, First Bank, Hua Nan Bank, Chang Hwa Commercial Bank, Mega International Commercial Bank, Taiwan Business Bank, Cathay United Bank, Taishin International Bank, CTBC Bank, E.SUN Bank, Yuanta Bank, Bank SinoPac and Chunghwa Post Co., Ltd. Receive the cash through withdrawal by simply inserting ATM card and entering the card holder's national ID number or resident permit number and NHI card number.
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Post Office Cash Withdrawal: Cash remittance at a post office counter during the post office's business hours:
- In-person remittance: Bring NHI card if you have one, and if you do not have an NHI card, please bring your national ID card or alien resident certificate.
- Remittance by proxy: When cash remittance is received by a proxy, the proxy's identification document should also be brought, and the cash remittance shall be acknowledged and signed by the proxy.
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Rules on bringing the NHI card:
- Precedence will be given to photo NHI cards. During cash remittance, NHI cards without photos should be accompanied by a separate photo ID.
- For those without NHI card, please bring an identification document such as national ID card or resident permit to the post office.
- Direct Remittance: To accelerate the process of the universal cash remittance, for citizens who are already regular recipients to government subsidies or pensions, the fund will be directly remitted to their respective accounts through existing allocation channels. No application is required. Those eligible for direct remittance from the government include the following persons: Individuals receiving labor insurance benefits, labor occupational accident insurance benefits, national pension (including Indigenous People Payments of National Pension Insurance), Welfare Allowance for Elderly Farmers, Farmers' Pension, Monthly Pension Scheme for Pension of Labor Insurance, Living Assistance for Physically and Mentally Disabled People, Living Allowance for Mid or Low-Income Elders, children and youth placed under the Protection of Children and Youths Welfare and Rights Act, personnel at government agencies at all levels stationed abroad and their spouse, and inmates at correctional facilities and etc.
- Special Channel for Remote Areas: To facilitate residents of areas without ATM machines or post offices to receive the universal cash remittance, a register will be prepared for residents at three townships, including Shizi Township at Pingtung County, Wanrong Township at Hualien County, and Jinfeng Township at Taitung County, and the remittance will be made accordingly. Residents of the aforesaid townships can register and receive cash remittance at their local police stations.
Q3. When will the remittance methods be available?-
Remittance Registration:
- Registration on the Universal Economic Result-sharing Cash remittance Website (https://6000.gov.tw) will be available from 8:00 on March 22, 2023 to 23:59 on October 31, 2023.
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During the first 5 days of registration (from March 22 to March 26), the order in which members of the public may register for cash remittance will be determined based on the last two digits of their national ID.
Registration open to individuals with last two digits of national ID No. March 22 0、1 March 23 2、3 March 24 4、5 March 25 6、7 March 26 8、9 From March 27 to October 31 No restriction -
Remittance time:
- Those who completed registration and passed the verification process between March 22 and April 10, 2023, will receive the cash between April 1 and April 11, 2023.
- From April 11 to October 31, 2023, those who complete the registration and pass the verification process by 18:00 will receive the cash on that same day (if that day is a holiday, the deposit will be postponed to the next business day). For those who complete the registration and pass the verification process after 18:00, the cash will be deposited to the account on the next business day.
- ATM Cash Withdrawal: From April 10, 2023 to October 31, 2023.
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Post Office Cash Withdrawal: From April 17, 2023 to October 31, 2023 at the business hours of the Postal Savings Services at the post office.
- Please use the following website to look up the post office's business hours from Monday to Friday and locations: Post office's business hours and locations
- Please use the following website to look up the post office's extended business hours on Monday to Friday and locations: Post office's extended business hours and locations
- Please use the following website to look up the post office's Saturday business hours and locations: Post office's Saturday business hours and locations
- For detailed business hours of various post office service locations, you can either use the Chunghwa Post Co., Ltd. Website, or call the 24-hour customer hotline 0800-700-365. For cell phone, please dial the pay phone number 04-23542030.
- Special Channel for Remote Areas: Residents of three rural areas, including Shizi Township at Pingtung County, Wanrong Township at Hualien County, and Jinfeng Township at Taitung County, are asked to register for cash remittance at their respective local police stations during the registration period from March 20, 2023 to March 25,2023 (8 am to 6 pm daily). The aforesaid registered residents (those that have been approved by the system) may collect cash remittance at their registered police stations within 2 weeks (8 am to 6 pm daily) from April 6, 2023. Residents who do not collect cash remittance during the aforementioned period may still opt for online registration, ATM cash withdrawal, or post office cash withdrawal during their respective registration times.
- Direct Remittance: On April 6, 2023.
Q4. Can an R.O.C. national whose household registration has been moved out (has departed Taiwan), such as a national who has resided overseas for many years, be eligible for the universal cash remittance?An R.O.C. national whose household registration has been moved out (has departed Taiwan), will need to complete the household registration move-in process (restoration of domicile) before becoming eligible for the universal cash remittance. The household registration move-in process (restoration of domicile) has to be completed before October 31, 2023.Q5. What is a national without household registration (NWOHR)? Can NWOHR receive the universal cash remittance NT$6,000? [Information provided by the National Immigration Agency]- A national without household registration (NWOHR) refers to a national who resides overseas and has never set up household registration within the Taiwan area (for instance, John's parents are nationals, but John was born overseas and to this day has never returned to Taiwan to set up household registration), a foreigner who has obtained citizenship (for instance, a new immigrant who has obtained Taiwanese citizenship), and/or an individual who has restored Taiwanese citizenship but has not yet set up household registration within Taiwan area.
- The aforesaid NWOHR may be eligible for the cash remittance if they have received valid resident permit ID in Taiwan.
Q6. Can the children born abroad to an R.O.C. national parent or parents receive the universal cash remittance NT$6,000?Children born abroad to an R.O.C. national, has R.O.C. citizenship, and has received valid resident permit to Taiwan area or returned to Taiwan to set up initial household registration may receive the cash remittance.Q7. I am not a foreign spouse to a national but I hold an Alien Permanent Resident Certificate, can I receive the universal cash remittance?Yes. Foreigners who hold valid Alien Permanent Resident Certificates may receive the universal cash remittance.Q8. Can migrant workers, overseas Chinese students, or individuals holding Taiwan Employment Gold Card receive the universal cash remittance?- No, migrant workers or caretakers do not meet the remittance criteria.
- If an overseas Chinese student is not a spouse to an R.O.C. national, the individual does not qualify for the remittance criteria.
- With the exception of being a spouse to an R.O.C. national, foreigners holding Taiwan Employment Gold Card or Hong Kong or Macau residents do not qualify for the remittance criteria.
Q9. Can overstaying or divorced new immigrants receive the universal cash remittance NT$6,000?All new immigrants holding valid resident permits may be eligible for the cash remittance. However, an overstaying or divorced new immigrant must meet the following criteria:
- An overstaying new immigrant must re-apply for the resident permit before becoming eligible.
- A divorced individual whose resident permit has not yet expired is eligible.
Q10. I am a new immigrant but I am staying in Taiwan using a work permit or investment, or I hold a Taiwan Employment Gold Card, can I receive the universal cash remittance?- You may either call or pay a visit to a local service center of the National Immigration Agency, the Ministry of Interior (for instance, if you reside in Taipei, please contact Taipei Service Center). Provide your "resident permit number" and the Taiwan national ID number of your spouse. You may receive the cash remittance upon confirmation that you are a spouse to a national.
- If you have not yet completed marriage registration, please bring a verified marriage certificate from your home country or region, and complete marriage registration at your local Household Registration Office. Then, you can either call or pay a visit to a local service center of the National Immigration Agency to confirm eligibility for the cash remittance.
Q11. If a new immigrant who has received resident permit has not been able to return to Taiwan after going back to his or her home country due to COVID-19; nevertheless; the resident permit has not yet expired, can the person receive the universal cash remittance?Yes, so long as the resident permit continues to be "valid".Q12. I received an email or a message on LINE, Facebook, or another instant messaging service that claims to be from "the government" that wishes to notify me and urge me to register for the universal cash remittance system. What should I do?- Should you have any question or concern, please dial the "165" anti-fraud hotline to verify. Most fake websites use "gov.tw" as their domain, for example: "ksigov.tw" or "gv.tw" to mislead the public into believing that they were authentic government websites. However, true government websites use ".gov.tw" in their websites. One missing dot makes all the difference!
- If you accidentally entered a non-official, unknown website, please turn off the page immediately and do not click on anything else. For instance, if you have entered any personal information, credit card, or bank account information on an unknown website, please contact your bank immediately to check for any unknown transactions. You should immediately cancel or replace your credit card, or apply for payment termination if necessary.
Q13. I met a person from a government agency or received a call from a government agency claiming that they wished to help me deal with matters related to the universal cash remittance. What should I do?- First, you should verify and confirm the person's place of work, job title, and real name to make sure that the person is who they claim to be. You can search for the said government agency's phone number online, dial the "165" anti-fraud hotline, or dial "110" and ask the police for verification.
- Do not dial any phone number that the person provides you with, nor should you redial their phone number.
- Before you verify their identity, do not provide any personal information, identification documents, bank account, ATM card, your seal, or cash to the person. In addition, you should not follow the person's instructions.
Q14. Will I need to operate the ATM machine or Internet banking to receive the universal cash remittance NT$6,000?No. No government officer or bank personnel use phone instructions to ask you to use Internet banking or to input data on the ATM machine. Fraud syndicates frequently use excuses such as "input certain codes" or "data confirmation" to request that you enter certain digits on the bank transfer page. Please stay extra alert and immediately dial either "165" or "110" if anyone instructs you to operate the ATM machine or Internet banking.